diff --git a/src/main/java/com/company/agentfoundation/assistant/api/AssistantApiController.java b/src/main/java/com/company/agentfoundation/assistant/api/AssistantApiController.java
index 4ef6a72..eedd1d9 100644
--- a/src/main/java/com/company/agentfoundation/assistant/api/AssistantApiController.java
+++ b/src/main/java/com/company/agentfoundation/assistant/api/AssistantApiController.java
@@ -7,6 +7,7 @@ import com.company.agentfoundation.semantic.SemanticReplyAttachment;
 import jakarta.servlet.http.HttpServletRequest;
 import org.slf4j.Logger;
 import org.slf4j.LoggerFactory;
+import org.springframework.beans.factory.annotation.Qualifier;
 import org.springframework.http.ContentDisposition;
 import org.springframework.http.HttpHeaders;
 import org.springframework.http.MediaType;
@@ -26,6 +27,7 @@ import java.util.List;
 import java.util.Locale;
 import java.util.Set;
 import java.util.concurrent.ConcurrentHashMap;
+import java.util.concurrent.Executor;
 
 @RestController
 @RequestMapping("/api/assistant")
@@ -35,16 +37,20 @@ public class AssistantApiController {
   private final CozeWorkflowService cozeWorkflowService;
   private final SemanticDispatchService semanticDispatchService;
   private final AssistantFileStore fileStore;
+  private final Executor assistantTaskExecutor;
+  private final Set<String> runningGeneralWrites = ConcurrentHashMap.newKeySet();
   private final Set<String> runningUsers = ConcurrentHashMap.newKeySet();
 
   public AssistantApiController(
       CozeWorkflowService cozeWorkflowService,
       SemanticDispatchService semanticDispatchService,
-      AssistantFileStore fileStore
+      AssistantFileStore fileStore,
+      @Qualifier("wecomTaskExecutor") Executor assistantTaskExecutor
   ) {
     this.cozeWorkflowService = cozeWorkflowService;
     this.semanticDispatchService = semanticDispatchService;
     this.fileStore = fileStore;
+    this.assistantTaskExecutor = assistantTaskExecutor;
   }
 
   @PostMapping(
@@ -54,6 +60,9 @@ public class AssistantApiController {
   public AssistantQueryResponse generalQuery(@RequestBody AssistantQueryRequest request) {
     String query = request == null ? "" : request.normalizedQuery();
     if (query.isEmpty()) return AssistantQueryResponse.failure("query不能为空");
+    if (isCustomerCreation(query)) {
+      return acceptCustomerCreation(query);
+    }
     try {
       return AssistantQueryResponse.success(
           toRobotPlainText(cozeWorkflowService.chatDefault(query)), List.of());
@@ -63,6 +72,46 @@ public class AssistantApiController {
     }
   }
 
+  private AssistantQueryResponse acceptCustomerCreation(String query) {
+    String requestKey = query.toLowerCase(Locale.ROOT).replaceAll("\\s+", "");
+    if (!runningGeneralWrites.add(requestKey)) {
+      return AssistantQueryResponse.success(
+          "相同客户新增请求正在处理中，请勿重复提交。", List.of());
+    }
+    try {
+      assistantTaskExecutor.execute(() -> {
+        try {
+          String reply = toRobotPlainText(cozeWorkflowService.chatDefault(query));
+          log.info("assistant general async customer creation completed query={} reply={}",
+              query, reply);
+        } catch (RuntimeException exception) {
+          log.error("assistant general async customer creation failed query={} err={}",
+              query, exception.getMessage(), exception);
+        } finally {
+          runningGeneralWrites.remove(requestKey);
+        }
+      });
+      return AssistantQueryResponse.success(
+          "客户新增请求已受理，正在后台处理，请勿重复提交。", List.of());
+    } catch (RuntimeException exception) {
+      runningGeneralWrites.remove(requestKey);
+      log.error("assistant general async customer creation rejected query={} err={}",
+          query, exception.getMessage(), exception);
+      return AssistantQueryResponse.failure("客户新增请求提交失败，请稍后重试。");
+    }
+  }
+
+  private boolean isCustomerCreation(String query) {
+    String compact = query == null ? "" : query.replaceAll("\\s+", "");
+    boolean hasCreationVerb = compact.contains("新增")
+        || compact.contains("新建")
+        || compact.contains("添加")
+        || compact.contains("创建")
+        || compact.contains("录入");
+    boolean hasCustomerObject = compact.contains("客户") || compact.contains("客资");
+    return hasCreationVerb && hasCustomerObject;
+  }
+
   @PostMapping(
       value = {
           "/sports-venue/query",
diff --git a/src/test/java/com/company/agentfoundation/assistant/api/AssistantApiControllerTest.java b/src/test/java/com/company/agentfoundation/assistant/api/AssistantApiControllerTest.java
index adfbc23..c8beaac 100644
--- a/src/test/java/com/company/agentfoundation/assistant/api/AssistantApiControllerTest.java
+++ b/src/test/java/com/company/agentfoundation/assistant/api/AssistantApiControllerTest.java
@@ -13,6 +13,7 @@ import org.springframework.test.web.servlet.MvcResult;
 import org.springframework.test.web.servlet.setup.MockMvcBuilders;
 
 import java.util.List;
+import java.util.concurrent.Executor;
 
 import static org.assertj.core.api.Assertions.assertThat;
 import static org.mockito.Mockito.mock;
@@ -40,6 +41,24 @@ class AssistantApiControllerTest {
     verify(coze).chatDefault("测试表");
   }
 
+  @Test
+  void generalApiAcceptsCustomerCreationAsynchronously() throws Exception {
+    CozeWorkflowService coze = mock(CozeWorkflowService.class);
+    CapturingExecutor executor = new CapturingExecutor();
+    MockMvc mvc = mvc(coze, mock(SemanticDispatchService.class), new AssistantFileStore(), executor);
+
+    mvc.perform(post("/api/assistant/general/query")
+            .contentType(MediaType.APPLICATION_JSON)
+            .content("{\"query\":\"新增客户 名称 张三 电话 13632363654\"}"))
+        .andExpect(status().isOk())
+        .andExpect(jsonPath("$.success").value(true))
+        .andExpect(jsonPath("$.content").value(org.hamcrest.Matchers.containsString("已受理")));
+
+    org.mockito.Mockito.verifyNoInteractions(coze);
+    executor.runCaptured();
+    verify(coze).chatDefault("新增客户 名称 张三 电话 13632363654");
+  }
+
   @Test
   void sportsVenueApiRunsSemanticRoutingAndReturnsDownloadableExcel() throws Exception {
     SemanticDispatchService semantic = mock(SemanticDispatchService.class);
@@ -185,10 +204,34 @@ class AssistantApiControllerTest {
       SemanticDispatchService semantic,
       AssistantFileStore files
   ) {
-    return MockMvcBuilders.standaloneSetup(new AssistantApiController(coze, semantic, files))
+    return mvc(coze, semantic, files, Runnable::run);
+  }
+
+  private MockMvc mvc(
+      CozeWorkflowService coze,
+      SemanticDispatchService semantic,
+      AssistantFileStore files,
+      Executor executor
+  ) {
+    return MockMvcBuilders.standaloneSetup(
+            new AssistantApiController(coze, semantic, files, executor))
         .setMessageConverters(
             new MappingJackson2HttpMessageConverter(),
             new ByteArrayHttpMessageConverter())
         .build();
   }
+
+  private static final class CapturingExecutor implements Executor {
+    private Runnable captured;
+
+    @Override
+    public void execute(Runnable command) {
+      captured = command;
+    }
+
+    void runCaptured() {
+      if (captured == null) throw new AssertionError("No asynchronous task was submitted");
+      captured.run();
+    }
+  }
 }